Help Center

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Getting Started

Account Setup

Complete your account setup by adding your bank details and configuring payment preferences.

Setup Bank Accounts →

Creating Your First Payment

Learn how to create and submit payments for processing.

Create Payment →

User Management

Add team members and assign roles for collaborative payment processing.

Manage Users →

ABA File Guide

What is an ABA File?

ABA (Australian Bankers Association) files are a standardized format used for bulk payment processing in Australia, New Zealand, and Papua New Guinea. These files contain payment instructions that banks can process automatically.

File Structure

  • Header Record: Contains file identification and processing date
  • Detail Records: Individual payment transactions
  • Footer Record: Summary totals and record counts

Required Information

Payer Details

  • • Bank BSB and Account Number
  • • Company Name
  • • User Identification

Payee Details

  • • Payee BSB and Account Number
  • • Payee Name
  • • Payment Amount
  • • Reference Information

Troubleshooting

Common Issues

Invalid BSB Format

BSB codes must be in the format XXX-XXX (6 digits with hyphen).

Solution: Ensure BSB follows the correct format and exists in the bank database.

File Generation Errors

ABA file generation may fail due to validation errors.

Solution: Check all required fields are completed and amounts are valid.

Payment Approval Issues

Payments may require approval before processing.

Solution: Contact your finance manager or payment approver to review pending payments.

Contact Support

Get Help

Can't find what you're looking for? Our support team is here to help.

support@abafilecreator.com
Response time: 24 hours